Warranty

Warranty

DRAINAGE SERVICES AGREEMENT AND LEGAL DISCLOSURE

This Drainage Services Agreement is entered between Total Maintenance Pro, and the undersigned customer for the provision of landscaping services at the property located at the address as per this service proposal.

  • Fully refundable consultation fee if you are not satisfied after our meeting.

  • After the completion of our Drainage job if your water issue does not improve 70% we will refund you 10% of the jobs total cost.

  • WARRANTIES

    While we strive for excellence in every project, we acknowledge that unforeseen issues may arise. We, Total Maintenance Pro, warrant the drainage work at the above client address free from defects in materials and workmanship for 1 year from completion. Customer Responsibility: We expect our customers to promptly notify us of any issues within the first 3 months of installation.

    Terms:

    Scope: Includes water management systems like exterior French drains and waterproofing membranes.
    Water Intrusion: We aim to minimize water entry but cannot guarantee complete prevention due to various factors.
    Hydrostatic Pressure: Our solutions control pressure to manage water intrusion.
    Combined Solutions: We may use a mix of techniques for effective results.

    • Exclusions: Damage from acts of nature, structural defects, or improper maintenance not covered.
    • Liability: Limited to repair or replacement of defective workmanship or materials.
    • Claims: Notify us promptly for inspection and remediation; failure may void warranty.
    • Transferability: Can be transferred to subsequent owners with written notice within 30 days. By accepting our services, you agree to these terms.
  • INSURANCE AND LICENSES

    Company represents that it is duly licensed and fully insured to perform landscaping services in the state of New Jersey and will maintain all necessary licenses throughout the duration of this Agreement. Company shall carry and maintain appropriate general liability insurance and workers' compensation insurance. If the homeowner or management (HOA, administration, etc.) desires Company can gladly prepare a Certificate of Insurance to extend liability to the interested party while work is being performed. By being fully insured we ensure that you are protected from liabilities while we work on your property.

  • PERMITS AND APPROVALS

    To simplify & add more value, Marvin & the team will do their best to properly assist our clients with the permitting process. A small percentage of cases a civil eng. assistance may be required. If so, TMP will inform the client.

Planting Warranty

WARRANTIES
Company warrants that all Services will be performed in a professional and workmanlike manner. Any defects or deficiencies in the workmanship shall be promptly corrected by the Company at no additional cost to the Customer. This warranty is valid for a period of 12 months from the completion date of the Services for new planting, walkway, and patios. When applicable, Warranties on any plant material will only be provided as long as the customer has previously agreed to the installation of a temporary battery operated irrigation system OR has a working existing irrigation system that will water the new plants. Watering is crucial to the survival of any plant material and we can not guarantee regular watering will occur without the agreed upon installation of one of these simple systems.